We are hiring for the International Email Process! This exciting job opportunity for Fresher based in Pala. We are looking for candidates passionate about delivering exceptional customer service and who thrive in a dynamic, fast-paced environment.

Job Title: Customer Support Specialist
Location: Pala, Kerala
Salary: Up to ₹21,000 + Incentives + Travelling Allowance
Job Type: Full-Time job
Work Days: 6 days a week with alternate Saturdays off and fixed Sundays off
Experience Level: Freshers and candidates with 1 year of international BPO experience

Job Overview

As a Customer Support Specialist, you will be responsible for resolving customer inquiries and ensuring their satisfaction via email. Immediate joiners are welcome!

Key Responsibilities

• Provide excellent support to national and international customers via email
• Utilize strong English communication skills to interact effectively
• Analyze and resolve customer queries efficiently and accurately
• Maintain a positive customer experience by exceeding expectations at every touchpoint
• Adapt to a rotational schedule, including night shifts, to provide 24/7 customer support
• Collaborate with a supportive team of Pala branch to achieve shared goals

Required Skills & Qualifications

• HSC/12th pass or Graduate freshers from Pala are encouraged to apply
• 1 year of international BPO experience is a plus
• Strong communication and problem-solving skills
• Ability to work in a fast-paced environment
• Proficiency in Microsoft Office/Excel is beneficial
• Must reside within a designated travel boundary for the Pala office

Benefits

• Competitive salary up to ₹21,000 + incentives
• Travelling allowance
• Fixed Sunday off with alternate Saturdays off
• Opportunities for growth and development
• Join Collaborative and supportive Pala team,

How to Apply

Are you passionate about helping customers and ready to take on new challenges? If so, apply now and start a rewarding career as a customer support job in Pala. Immediate joiners are encouraged to apply!